The support centre is designed to provide answers to all our client's service related questions. Within this section, you will have the ability to find these answers yourself by browsing or searching our ever-growing knowledge base filled with topical articles. The articles are categorised and written to be easy to understand and will always provide step-by-step instructions.

When you are unable to find the answer yourself, or just don't have the time to find the information you are looking for, you can submit your service request directly to our team of engineers by submitting a ticket (Please note! It is important to ensure your email address is correct. You can confirm your account details now by clicking here). Your request is then immediately entered into the system and the engineers are alerted to you request.

A history of your support requests are kept in the system and you can access it anytime by performing a ticket lookup. You can also reply to engineers directly from this section if you do not have covenient access to your mailbox.

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