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• How do I set-up an auto responder or out of office reply?
  Activate an out of office message for your mailbox in webmail. Login to webmail (http://dynacomm.co.za/webmail) Click on...
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• How do I change my email password?
  Change your email password in webmail. Login to webmail (http://dynacomm.co.za/webmail) Click on "Options" found at the top...
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• How can I forward a copy of my email to another address?
  Creating a forwarding instruction will send a copy of your messages to another email address. This is different to aliasing in that you will...
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• Setting up Remote Desktop Connections
  Connect your remote computer to the host computerTo connect your home computer, which is the client (or remote) computer to your work (or host)...
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• What happens to emails that are recognised as spam?
  When the spam filtering software recognises an email as spam it will tag that message, deliver it to your mailbox and file it in your junk folder....
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• How do I adjust the sensitivity of the spam filter?
  How the spam filter decides which messages are deemed to be spam is based on a scoring system. By default, the spam filter policy is set to...
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• How do I whitelist or blacklist an email address?
  Adding an address to your blacklist will result in a greater chance of messages from that address being marked as spam. Whereas, if you whitelist...
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• Messages are marked as spam that shouldn't be. What can I...
  These are known as false positives and generally occur when a message contains elements that the filtering software considers to be spam. You can...
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• Where can I find my web logs folder?
  Once connected to your website using your FTP client, you will see a set of folders. If logs are enabled the "/log" folder will be accessible from...
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• How do I enable or disable the spam filter?
  To enable the spam filter, follow these steps: Login to webmail (http://dynacomm.co.za/webmail) Click on "Options" found...
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