KnowledgeBase

Connecting to Dynacomm Remote Support Console

• Open your web browser.
• Erase the current address and type in SUPPORT.DYN.CO.ZA
• Click "Enter"

• You should now see the page below.
• From the list of representatives, click on the name of the representative that instructed you to access remote support.

• When you see the screen below, click on "RUN"

• Click "RUN" again

• The Remote Session will now begin and you can chat to the Representative via the chat window.

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