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When the spam filtering software recognises an email as spam it will tag that message, deliver it to your mailbox and file it in your junk folder. The message can then be reviewed and either confirmed as spam, by leaving the message in the junk folder, or rescued by moving the message to your inbox...
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How the spam filter decides which messages are deemed to be spam is based on a scoring system. By default, the spam filter policy is set to 'normal'. The scores in this policy are set to an average level that works well for most types of spam messages. If, however, you find that after using the...
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Adding an address to your blacklist will result in a greater chance of messages from that address being marked as spam. Whereas, if you whitelist an address, there is a greater chance that the message from that sender will arrive in your inbox. In other words, the spam filter will behave...
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These are known as false positives and generally occur when a message contains elements that the filtering software considers to be spam. You can prevent these false positives by training the filtering software to recognise all your wanted mail (known as ham mail). To achieve this, find your email...
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To enable the spam filter, follow these steps: Login to webmail (http://dynacomm.co.za/webmail) Click on "Options" found at the top of the page. Click on "Account" and then "Spam policy". In the "Set Policy" box at the bottom of the page click on "Normal"....
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